Shipping policy

 

Thank you for choosing loloblom! We are committed to providing fast and reliable delivery services. Below are the details of our shipping policy:

1. Processing Time

  • Order Processing: We process orders within 2-10 business days (excluding public holidays).

  • Shipping Notification: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package status.

2. Delivery Options

  • Standard Shipping: Estimated delivery time is 5-14 business days, depending on the destination.

3. Shipping Fees

  • Free Shipping

4. Order Tracking

  • After your order is shipped, you can track your package in real-time using the tracking number provided in your email via the carrier’s website (e.g., Royal Mail, DHL).

5. Delays or Issues

  • Shipping Delays: Delivery times may be extended due to holidays, weather conditions, or force majeure. We will do our best to minimize delays and keep you updated.

  • Package Issues: If your package is lost or damaged, please contact our customer service team immediately, and we will assist you in resolving the issue.

6. Contact Us

If you have any questions, please contact our customer service team: